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Get Help Now

For a Life-Threatening Emergency
 

Call 911

Call ¾ÅÐãÖ±²¥ Emergency Report Centre (24/7/365) at 613-533-6111
 

  • For any post-secondary student living in Ontario
  • 24-hours a day, 7 days a week
  • Call 1-866-925-5454
  • Or, text: GOOD2TALKON to 686868 to get started and be connected to a trained crisis responder 

  • For anyone living in the Kingston area
  • 24-hours a day, 7 days a week
  • 1-866-616-6005 or 613-544-4229
  • Mobile crisis support available

  • For anyone in Canada thinking about suicide or worried about someone else
  • Call or text 9-8-8, toll free, 24/7/365
  • Offered in English and French

Student Assistance Programs - Empower Me

  • For any Queen’s student 
  • 24-hours a day, 7 days a week
  • Connect with a qualified crisis counsellor through Empower Me

Student Wellness Services

Students who require urgent help can come to the same-day mental health clinic.  We take mental health crises very seriously and understand that timely care is of utmost importance.

 

 

  • 24-hours a day, 7 days a week
  • 613-548-2333
  • King St. between George St. & Lower University Ave. (emergency department entrance)

  • Provides 24/7 emergency assistance to students living or studying abroad
  • Worldwide helpdesks assist with urgent medical issues, security and logistical questions, medical advice, or other concerns
  • Call +1 215 942 8226

  • Urgent Care Clinic in Hotel Dieu Hospital for people aged 0-18 years
  • 9:00 am to 4:00 pm, Monday to Friday
  • Entrance located off Brock Street, services located on Jeanne Mance 1

  • Provide continuous, personalized and evidence-based care during pregnancy and early postpartum to individuals planning a home or a hospital birth
  • Located at 391 Barrie Street

(prenatal care)

  • Prenatal care is offered by nurse practitioners and physicians, and clients will be referred for delivery to one of our physicians, an obstetrician, or a midwife
  • Located at 263 Weller Avenue

Contact ¾ÅÐãÖ±²¥ Campus Security and Emergency Services by calling the Emergency Report Centre, 613-533-6111 (emergency) or 613-533-6080 (non-emergency), to assist in locating members of the ¾ÅÐãÖ±²¥ community if they have gone missing, or if others have grown concerned for their safety and well-being.

  • Consult with doctors and nurses via the mobile app or online from anywhere in Canada
    • Certain conditions include: nasal congestion, sore throat, cough, fever, vomiting, diarrhea, minor aches and pains, headaches, migraines, allergies
    • Dermatology conditions include: skin rashes, hives or abrasions
    • Minor emergencies include: urinary tract infection, conjunctivitis, sinusitis
    • Minor injuries include: cuts, bites, muscular or joint pains
    • Sexual health include: sexually transmitted infections (STI) information and screening
  • Offered to students through Student Care (AMS Supplementary Insurance)

  • 7 days a week, 8:00 am until capacity is reached (check website for details)
  • 613-546-1240
  • 166 Brock St. 

  • If you need emergency first aid on campus, call the Queen’s Emergency Report Centre (613-533-6111) or activate a blue light emergency phone.

  • Anyone living in Ontario can call a registered nurse to get medical advice or information
  • 24-hours a day, 7 days a week
  • 1-866-797-0007   

Walk-In Medical Clinics in Kingston

  •  (Princess)
    • 175 Princess St 
    • 9am-5pm weekdays,10am-2pm weekends 
    • Accepts provincial health insurance (except Quebec), UHIP, and Blue Cross
  • (Sutherland)
    • Unit 8 - 105 Sutherland Drive
    • 9am-5pm weekdays
    • Accepts provincial health insurance (except Quebec), UHIP, and Blue Cross
    • 728 Milford Drive (west end) 
    • 10am-4pm weekdays 
    • Accepts OHIP
    • In-person and virtual appointments
    • Virtual Only
    • 1-9pm, 7 days/week
  • East Region Virtual Care Clinic
    • Virtual Only
    • 1-9pm, 7 days/week
    • 1-888-684-1999

Virtual Clinics (for OHIP holders only)

  • : see website for hours (generally business hours)
  • : by appointment only

Pharmacy - minor ailment prescribing (for OHIP holders only)

Many pharmacies in Ontario (including ) can treat the following minor ailments:

  • Acid reflux
  • Cold sores
  • Dermatitis
  • Hay fever
  • Hemorrhoids
  • Impetigo
  • Insect bites and hives
  • Menstrual cramps
  • Oral thrust
  • Pink eye
  • Sprains/strains
  • Tick bites
  • Urinary tract infections (UTIs)

  • Students can go to the Emergency Department at Kingston Health Sciences Centre's (KHSC) Kingston General Hospital site or the Urgent Care Centre at KHSC's Hotel Dieu Hospital site and ask to see the Sexual Assault/Domestic Violence (SADV) nurse

  • Crisis & support services available 24/7 by phone 1-877-544-6424   
  • is also available

Sexual Violence Prevention and Response Services

  • Main contact on campus for students impacted by sexual violence
  • Get Help Now: Steps for Students to Take After a Sexual Assault
  • Give Help Now: Responding to a Disclosure

Student Wellness Services

  • Students can ask for an appointment with a counsellor at Student Wellness Services who specializes in sexual violence.

Campus Observation Room (COR)

  • A confidential, non-medical detox service where Queen’s students who have had too much to drink can come to sleep it off
  • Located in Chez Lenny, across from the Leonard Dining Hall in Leonard Hall (128 Queen’s Crescent); accessed through the South East entrance of the building near the corner of Albert Street and Queen’s Crescent
  • Students can travel to COR via and receive a taxi chit to pay for the ride
     

  • A confidential, non-medical detox service where people living in Kingston, ages 16 years or older, can go to safely withdraw from alcohol or other drugs

Other Supports and Resources
On- and off-campus options