Student AffairsThe Office of the University Registrar (OUR) has three units:
- Financial Aid and Awards, which coordinates student financial assistance in all of its forms – undergraduate scholarships, awards, and bursaries, and government assistance for graduate and undergraduate students in all years of study
- Student Information Systems, which coordinates SOLUS, the online Student Centre, and the course timetable
- Student Records and Services/Faculty Services, which is responsible for managing student record collection and retention, registration, tuition, and fees, ¾ÅÐãÖ±²¥ photo ID (your student card), transcripts, exam scheduling, and administration, course evaluation (QSSET), and convocation/graduation
OUR Organizational Chart (PDF 84 KB)
OUR Management (PDF, 30 KB)
Office Hours
- Our office is open 10:30 am to 3:30 pm EST, Monday to Friday
- We are closed on statutory holidays
Unit Contact Information
Services
- Financial Aid
- OSAP
- Other Government Student Financial Aid Programs
- Bursaries
- Scholarships/Awards
Contact
Email Addresses
Current Students: Responses to email communication will be done through your ¾ÅÐãÖ±²¥ email account only. Please provide your full name and student number on all correspondence.
General Inquiries: financialaid@queensu.ca
- OSAP, Government Student Aid
Admission Awards: financialaid@queensu.ca
- Admission scholarships, bursaries, and other awards
In-Course: financialaid@queensu.ca
- General Bursary, Work Study, exchange and Bader College bursaries
Mailing Address
Office of the University Registrar
Financial Aid and Awards
74 Union Street, Gordon Hall
¾ÅÐãÖ±²¥
Kingston, Ontario, Canada K7L 3N6
- Phone: (613) 533-2216
- Fax: (613) 533-6409
- Accessible Entrance: Enter through the ground floor doors to the left of the outside staircase.
Financial Aid and Awards - Organizational Chart (PDF, 36.8 KB)
Services
- Course Registration
- Tuition Fees
- Ancillary Fees
- Payments
- International status change
- Transcripts
- Student Cards
- Convocation/Graduation
- T2202 Income Tax Certificates
- Verification of Enrolment
- Diploma Replacements
Faculty Services:
- Exam accommodations and scheduling
- Course evaluation (QSSET)
Contact
Contact us by email or by phone:
- Student Services: (613) 533-2040
- Document Requests: forms.requests@queensu.ca or (613) 533-2040
- Exams: exams@queensu.ca or (613) 533-2101
- Student Financials (PPL, Refunds, Third Party contracts, APA, Appeals, TAP waivers): (613) 533-6902
- Graduation: graduand@queensu.ca or (613) 533-2040
- Photo ID Cards: student.card@queensu.ca or (613) 533-2040
- Registration, Tuition and Fees: solus@queensu.ca or (613) 533-6894
- to discuss your tuition and fees, registration status, or general questions about SOLUS.
- Student Records: solus@queensu.ca or (613) 533-6894
- Transcripts: transcpt@queensu.ca or (613) 533-2040
Mailing Address
Gordon Hall, Room 125
74 Union Street,
Kingston, Ontario
K7L 3N6
- Fax: (613) 533-2068
Student Records and Services - Organizational Chart (37.3 KB)
Hours of Operation
8:30 am to 4:30 pm EST
Services
IT support for staff
Contact
Gordon Hall, Room 225
74 Union Street,
Kingston, Ontario
K7L 3N6
Information Services - Organizational Chart (PDF, 35.1 KB)
Hours of Operation
8:30 am to 4:30 pm EST
Services
Timetable Renewal Project
Contact
Gordon Hall, Room 225
74 Union Street,
Kingston, Ontario
K7L 3N6