Human Resources is proud to present our 2022-2025 Strategic Plan: Empowering our People. This plan represents our commitment to the Queen’s community - our people - who are at the center of everything we do. Our people drive us forward - they push boundaries, question processes, and strive for excellence. Our people are the future.
Our Vision
Empowering our people - Human Resources and the ¾ÅÐãÖ±²¥ community - to achieve their best.
Our Mission
To partner with Faculties and Departments by delivering people-focused human resource services that are strategic, trusted, and effective.
Our Strategic Priorities
Human Resources is committed to prioritizing the following areas that are critically important to our people.
Nurture a culture where employee well-being is a priority in Human Resources and across the Queen’s community
- Align Human Resources to support and focus on employee well-being, starting with the creation of a new Employee Wellness Services unit.
- Be a wellness leader for the university by actively developing and engaging in initiatives that contribute to a healthy and accessible workplace.
- Develop a strategy for workplace wellness and a model for measuring wellness.
- Partner with managers and senior leaders to ensure a consistent wellness lens is applied for themselves and their teams through tools, resources, and training.
Foster operational excellence through continuous improvement and innovation
- Identify and implement process and technology changes to improve and address challenges in our systems.
- Focus on data integrity and quality to provide greater insight and timely analysis, leading to better data-driven decision making.
- Offer more self-service options to empower managers and employees to access resources, tools, and services.
- Reduce bottlenecks and improve workflow, processes, and practices to support managers and employees with the information, advice, tools, training, and resources they need.
- Regularly review existing programs, processes, and practices to ensure continuous improvement, innovation, and alignment to fulfil the broader Queen’s strategy.
Empower leaders to achieve their professional, strategic, and operational goals
- Partner with managers and senior leaders to develop people plans that ensure they have the right talent at the right time to meet their strategic and operational goals.
- Coach managers to become transformative leaders in the Queen’s community by delivering organizational learning and development opportunities such as mentoring and career planning programs.
- Provide strategic advice to managers and senior leaders on our most important resource - our people - while emphasizing the importance of community and belonging at Queen’s.
Re-envision our talent management practices with a people-first approach
- Actively engage employees at all stages of their time at Queen’s starting with onboarding and continuing through retirement.
- Review and improve the hiring process to create a consistently exceptional and inclusive experience for all candidates.
- Advance recruitment practices and take proactive measures to further build and develop a diverse and inclusive workforce.
- Develop a clear, concise, and consistent service approach to help employees connect with Queen’s and the community.
- Embrace and adapt to changing workforce expectations to attract and retain the best people.
Cultivate a diverse, equitable, and inclusive workplace environment
- Champion and promote a workplace where everyone possesses a strong sense of belonging and is empowered to thrive.
- Foster a culture of kindness and compassion that supports a more inclusive workplace environment.
- Advance equitable employment practices and strive for a more diverse community across the university.
- Ensure policies, programs, procedures, and resources support and promote equity, diversity, inclusion, and indigenization principles.
Human Resources would like to thank all members of the ¾ÅÐãÖ±²¥ community who contributed to the plan. Special thanks to our Advisory Committee who helped shape ideas into key priorities.