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Assessment & Care Team (ACT)

Queen’s Assessment and Care Team (ACT) is a group of campus professionals who meet regularly to support students. The ACT works to detect early indicators of potential concerning behavior, disruptive conduct, self-harm, and risk of violence to others. The team evaluates risk and potential risk of individuals and campus and is guided by University policies, procedures and protocols. 

Who are the members of the ACT? 

  • The Assessment and Care Team is comprised of the following members:
    • Associate Vice Provost, Student Affairs (Chair)
    • Senior Director, Student Conduct and Care
    • Associate Director, Student Care
    • Director, Student Wellness Services
    • Director, Campus Security and Emergency Services
    • Director, Department of Environmental Health and Safety
    • Director, Residence Life and Services
    • Manager, Security Risk and Training
    • Support Services Coordinator

Other members can be added as appropriate on a case by case basis. 

What does the ACT do?

The ACT ultimately supports students and intervenes when necessary for the broader safety and wellness of an individual or community. The team may utilize various strategies or tools to help identify problematic situations and develops an appropriate response.

When appropriate, the ACT may refer the matter the university’s Threat Assessment Team when a more urgent or a significant concern exists. The Threat Assessment Team manages situations on behalf of the university where there is an immediate threat to an individual, others, or a situation which has been deemed to be high risk or urgent.

How often does the ACT meet? 

The ACT typically meets weekly; however, the Chair or other members may call additional meetings as needed to discuss pending issues or concerns. Communication of incidents of concern are best communicated to the Chair via caresupportservices@queensu.ca or by calling ext.78093. Please note that this email address is not monitored 24/7. If it is urgent, after business hours, or you are needing an immediate response, please contact Campus Security and Emergency Services.

 

Is the ACT process confidential?

Every effort is made to make the process private and respectful of the personal information that may be involved. However, there are times when it is not possible for aspects of the process to remain completely confidential (e.g. when significant risk exists). Promising complete confidentiality is not recommended but rather a commitment that the ACT operates with a high degree of privacy and is guided by FIPPA regulations.